Give your tenants the tools they need for a seamless rental journey

Happy Tenant is a dedicated mobile app that meets the needs and demands of the modern tenant. Bring transparency, efficiency and joy to the tenancy and property management experience!

Tenant Happiness is the key to your success

Improve tenant experience

Give your tenants the ease of self-service and dramatically reduce phone calls and emails.

Get Organised

No more searching and researching for contracts and supporting documents. Store them once, and access them instantly, always!

Real-Time Notification

Your tenant communications don’t need to hide in a website or email that they aren’t reading. Push notifications for facilities closure, community events, maintenance or other news.

Reduce Excess Phone Calls

Keep the communication comfortable and efficient. No more ‘phone tag’ or miscommunication. Get it done via the app!

Digitalization that offers ease of use and automation for everyday activities

Visual Service Request

Give your tenants a maintenance experience that they actually enjoy, on a stable, high performance, usable app.

  • Allow tenants to create and schedule their own service requests, with easy snap photo uploads
  • Respond quickly with instant notifications
  • Review the request and assign to vendors, wherever you are

Online Payments

No more missed or unaccounted payments, and no more cheque management. Make it easier for everyone with online payments.

  • Tenants can pay their rent and other miscellaneous payments online via debit or credit card in a secure environment
  • Record transactions so tenants can access payment history, receipts and pending payments

Efficient Communication

Reduce phone calls, emails, text messages and paper notices. Make sure your message is heard, and do more with less!

  • Send live announcements to tenants for facilities closures, work in progress or other facilities related matters
  • Send automated reminders and alerts for late payment, fire alarm testing, maintenance and more
  • Send personalized greeting to tenants on their birthday and other occasions
  • Communicate directly with tenants through the app, while recording your full communication history

Organise Documents

Maintaining hard copies of lease contracts, payment receipts and work orders is tedious, risky and unnecessary. Put everything at the fingertips of you and your tenants.

  • Provide tenants with the ability to share, review and download their contracts, identity and other documents through the app
  • Notify tenants of expiring documents automatically

Property Details

Reduce enquiries by providing tenants with easy access to key unit information.

  • Allow tenants to review key contract and payment data, including historical and upcoming payments
  • Provide easy access to unit specifications, furnishing details, maintenance works and condition reports

Community Interaction

Let your tenants enjoy a healthy, socially active lifestyle by connecting with their neighbours in a secure, moderated environment

  • Connect tenants to their community to schedule bbqs, set play dates, or post any relevant notifications or news
  • Roll out your community marketplace, allowing tenants to buy and sell items with neighbours first

Tenant Happiness

Give your tenants a voice in every part of their leasing journey, and use their feedback to continually improve your service!

  • Tenants can rate their interactions with property managers, as well as move-in and maintenance experiences
  • Tenant ratings for third party services such as laundry, cleaning, general handyman work, etc
  • Analyse tenant ratings, and act, with instant data and insight

Customers Love HappyTenant

Paul Kelly

Allsopp & Allsopp

Huge emphasis on our client’s experience

Allsopp & Allsopp have always put a huge emphasis on our client’s experience and this was the key focus when choosing a company to partner with for our property management portfolio. The information flow to our clients is seamless. Our Landlords have everything they need to know about their investment(s) at their fingertips and our Tenants can report any issues at the touch of a button. Internally we’ve advanced our efficiency levels which in turn serves to further improve our service levels to our clients.